Playing via Airplay dropping out or not found

Playing via Airplay dropping out or not found

To improve Airplay performance we recommend the following to try:

  1. Close down all behind the scenes apps on your iOS device 
  2. Restart your device full reboot
  3. Turn off Bluetooth
  4. Ensure your device is charged to above 30% power
  5. Ensure device software/firmware is up to date
  6. Check WiFi signal strength at the speaker less than 70dB is good
  7. Ensure no other devices are downloading or streaming large amounts of data
  8. Music played; if cloud based could be connection issue with service causing dropouts, try local music on your device 
  9. Upgrade your router (free router supplied with your broadband may not be adequate to handle multiple devices

If you are finding difficult to find Airplay speakers try below:

Toggle WiFi On/Off
  1. Launch Settings from your Home screen
  2. Tap Wi-Fi.
  3. Tap the Wi-Fi On/Off Switch twice. First to turn it off and 2nd time to turn it back on.

Reset iPhone or iPad


1. Click and release the Volume Up button.
2. Click and release the Volume Down button.
3. Press and hold the sleep/wake button.
4. Hold down the sleep/wake button, even after the Shut Down screen shows up. 

Once the screen goes black, stop holding the sleep/wake button.

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