Item is missing or not as expected.
Should you receive an item that is missing OR does not match the description of the ordered products then you should contact us within 48 hours of receiving the order.
Contact us via telephone/ Online Chat/ email before sending any goods back, as a form must be completed prior to shipping the items back to us.
NOTE: Please send product/s by Royal mail Signed for recorded post, as proof of dispatch, as we cannot be held liable for products lost in the post.
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Returning Goods
Returns Policy In the event of goods requiring to be returned please follow the returns procedure below to minimise any further delays. Please fill out the returns form, a member of the team once received shall be in contact to discuss further. ...
My speaker is making a humming noise?
Have you connected an RCA cable into the speaker from a source such as TV, if so the noise is coming from the cable, have you a shielded cable, if not, suggest buying a ground loop isolator to suppress the noise from the cable, you can find that item ...
My speaker is making a humming noise?
Is the RCA cable connected to the speaker from a source such as TV, if so the noise is coming from the cable. Have you purchased a shielded cable, if not, we suggest buying a ground loop isolator to suppress the noise from the cable, you can find ...
Suspected Faulty Item
Submit a Returns request and we will contact you for more information. Contact us via telephone/ Online Chat/ email as most issues can be remedied with more information, video, diagrams etc... Items that are faulty must be returned within the ...
What sources can I select within Lithe Audio app?
For multi room usability the Lithe Audio speaker can work with Spotify, Deezer, Tidal, TuneIn, Vtuner and many more. Please note that the speaker grouping is done through Airplay 2 or Chromecast first, once grouped any APP source can be used to play ...