Returning Goods

Modified on: Fri, 21 Jun, 2019 at 3:42 PM


Contact us via telephone/ Online Chat/ email before sending any goods back, as a form must be completed prior to shipping the items back to us. 


Please ensure you include the following with your return:

  1. Printed Returns form
  2. Details of why you are returning the item
  3. All packaging, instructions, product.


IMPORTANT: You must send the item back once you have completed a returns form, failure to do this could result in your refund being delayed or refused.


Please send returned products to:


Retrotouch / Lithe Audio
Unit 3 Stockwell Works,
Stephenson Way
Crawley
West Sussex
RH10 1TN 


Retrotouch / Lithe Audio Ltd reserves the right to process your refund less a charge for our incurred postage fee from £5.50 for UK orders and from £25 for international orders.


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